According to Watzlawick, Bavelas and Jackson (1980), one cannot not communicate. Every behaviour is a kind of communication. Because behaviour does not have a counterpart (there is no anti-behaviour), it is not possible not to communicate (as cited in Krajewski and Schroder, 2010, p.187).
Of course, it is not surprising then to conclude that everything we do, or don't, is part of verbal and non-verbal communication. That is to say it is impossible not to react to an SMS or an email, because silence in itself also communicates a message.
No?
According to Jensen (1973), there are five intentions and functions of silence, namely:
- A linkage function: silence may bond two or more people or it may separate them.
- An affecting function: silence may heal over time or wound.
- A revelation function: silence may make soemthing known to a person or it may hide information from others.
- A judgemental function: silence may signal assent and favour or it may signal dissent and disfavour.
- An activating function: silence may signal deep thoughtfulness or it may signal mental inactivity.
The way I see it? Silence is the conscious choice we make when we receive an SMS or an email, and whether or not we then choose to respond to it, state of free time or the lack of notwithstanding, functions as speech, that is, what one is saying or not saying, and with the latter, a tacit implication of go figure.
Granted, the interpretation of silence and its function is different from one culture to another, and perhaps too, from one individual to another, as well as the context. So, the question is, what does it take to effectively interpret the silent message?




